Privacy Policy

Welcome to KODERMA (“KODERMA”, “we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase through mykoderma.com.

By using our website, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We may collect the following information:

Personal Information

  • Full Name

  • Email Address

  • Mobile Number

  • Billing Address

  • Shipping Address

  • Company/Clinic Name (if applicable)

Order Information

  • Products Purchased

  • Order History

  • Invoice Details

  • Delivery Information

Payment Information

Payments are processed through secure third-party payment gateways. We do not store your debit card, credit card, UPI PIN, CVV, or banking credentials on our servers.

Technical Information

We may automatically collect:

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Referral URL

  • Website Usage Data

  • Cookies


2. How We Use Your Information

Your information may be used to:

  • Process and deliver your orders

  • Provide customer support

  • Verify your identity

  • Send order confirmations and shipping updates

  • Improve our website and services

  • Personalize your shopping experience

  • Prevent fraud and unauthorized activities

  • Comply with legal obligations

  • Send promotional emails or offers (only where permitted)


3. Cookies

Our website uses cookies and similar technologies to:

  • Keep you logged in

  • Remember your shopping cart

  • Improve website performance

  • Analyze visitor behavior

  • Provide a better user experience

You may disable cookies through your browser settings, although some website features may not function properly.


4. Sharing of Information

We do not sell or rent your personal information.

Your information may be shared only with trusted third parties including:

  • Payment Gateway Providers

  • Shipping & Courier Partners

  • Website Hosting Providers

  • Analytics Providers

  • Marketing Service Providers

  • Government Authorities where legally required

All service providers are expected to maintain appropriate security and confidentiality standards.


5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Although we strive to protect your information, no method of internet transmission or electronic storage is completely secure.


6. Marketing Communications

If you subscribe to our newsletter or promotional communications, we may send updates regarding:

  • New Product Launches

  • Offers & Discounts

  • Educational Content

  • Product Recommendations

You may unsubscribe at any time by clicking the “Unsubscribe” link in our emails or by contacting us.


7. Data Retention

We retain your information only for as long as necessary to:

  • Fulfill orders

  • Provide customer support

  • Meet accounting requirements

  • Resolve disputes

  • Comply with legal obligations

After this period, your information is securely deleted or anonymized where appropriate.


8. Your Rights

Subject to applicable law, you may request to:

  • Access your personal information

  • Correct inaccurate information

  • Update your information

  • Delete your personal data (where legally permissible)

  • Withdraw consent for marketing communications

Requests can be submitted using the contact details below.


9. Children’s Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to remove it.


10. Third-Party Services

Our website may contain links to third-party websites or use third-party services such as payment gateways, analytics providers, or social media platforms.

We are not responsible for the privacy practices of those third parties. We encourage users to review their respective privacy policies.


11. Product Information

KODERMA offers cosmetic, skincare, aesthetic, and professional dermatology products.

The information provided on this website is intended for general informational purposes only and should not be considered medical advice, diagnosis, or treatment.

Users are advised to consult a qualified healthcare professional before using products where appropriate.


12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any revisions will be posted on this page with the updated Effective Date.

Your continued use of the website constitutes acceptance of the revised Privacy Policy.


13. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

KODERMA

Website: mykoderma.com

Email: mykoderma@gmail.com

Phone: +91 95943 78444

Address: Building No. A4, Office No. 102, Shree Shanti Nagar CHS Ltd, Sector No. 5, Shanti Nagar, Mira Road East, Thane – 401107 Maharashtra, India.

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